User feedback plays an important role in product planning, prioritizing, and decision-making. Design for total customer experience, it’s no more about what you see is what you get, but it’s about the way you use is what you get, everything the customer sees, hears, and touches should be designed by specialists, right from textures to color palettes to iconography, and everything from look and feel to ease of use should reflect in the experience that the customers expect.
User-centered design is a process in which the demands, wants, and limitations of the end user of the product are given prime attention at each stage of the design process. Users are an integral part of the product design and development. The user-centered approach is a multi-stage problem solving process…… Read More http://www.siliconindia.com/guestcontributor/guestarticle/173__1/UserCentered_Software_Engineering_UCSE_Anil_Pagar.html#allmaincomment